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What Is Yammer and How Does It Work

  • What is Yammer?
  • Yammer benefits
  • Overview of Yammer features
  • Yammer pricing
  • User satisfaction
  • Video
  • Technical details
  • Support details
  • User reviews

Logo of Yammer Verified Quality

Yammer is a business social networking platform that helps companies manage their internal communications. Users call it the 'Business Facebook', mostly in order to describe how intuitive and user-friendly its interface actually is. The reason why Yammer is so corporate-friendly is that it can only be accessed with a working email registered in the company's computer domain.

The software enhances communication via many different channels, and includes a large document repository and opportunities for collaborative document creation. It protects critical information, integrates easily with many other platforms, and it is also available on all mobile devices. Currently, the company is introducing a variety of advanced features such synchronized sharing and real-time group editing.

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Yammer brings small, mid-sized, and large teams together, and helps companies boost collaboration and learn how to make the most of their services. The tool provides an open platform for brainstorming and creative ideas, triggers intelligent business solutions, and unifies access to information.

Once communication is improved, employees feel recognized and are eager to contribute, and productivity starts moving in an upper line. There are no last moment meetings and repetitive emails, but everybody is informed and manages to participate. At the same time, the social network is private, and unauthorized persons can't access the information being stored inside.

Transferring communication to Yammer saves time and leaves reasonable funds intact at the end of each month, which is exactly what makes Yammer so popular. But how does this actually happen?

Yammer is an intelligent system that gathers, stores, but also evaluates information, and uses a robust set of analytic tools to pull off reports based on it.

A huge incentive to use Yammer is its capacity to store conversations, and to categorize them in a historical database. This means that every interested party will be able to access them, both from their office computers and mobile devices. Knowledge management is always an extraordinary benefit for a company's management, especially if the company gets to ask questions, and organize surveys and polls.

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  • Groups
  • External Collaboration
  • Search
  • Inbox
  • Notifications
  • Discovery Feed
  • Integrations

Keeping in mind companies have particular business needs, it is only logical they avoid choosing an all-in-one, ideal software solution. Be that as it may, it would be futile to discover such an app even among sought-after software solutions. The reasonable thing to do would be to set down the varied important functions which require analysis like critical features, price plans, technical skill competence of the employees, organizational size, etc. After which, you must do the product research systematically. Have a look at these Yammer evaluations and look over the other software programs in your list in detail. Such all-encompassing product research ascertain you drop poorly fit software solutions and choose the system that meets all the aspects your company requires for success.

Position of Yammer in our main categories:

Yammer is also listed in the following subcategories:

Since each enterprise has specific business needs, it is sensible for them to abstain from seeking a one-size-fits-all ideal software solution. Needless to say, it would be pointless to try to find such a system even among widely used software applications. The smart thing to do would be to catalog the various important factors that need consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some Yammer Collaboration Software reviews and investigate each of the other solutions in your shortlist in detail. Such comprehensive research can make sure you discard ill-fitting platforms and choose the system that offers all the aspects you require for business success.

Yammer Pricing Plans:

Office 365 Business Essentials

$5.00/month/user

Office 365 Business

$8.25/month/user

Office 365 Business Premium

$12.50/month/user

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Yammer Pricing Plans:

Office 365 Business Essentials

$5.00/month/user

Office 365 Business

$8.25/month/user

Office 365 Business Premium

$12.50/month/user

Yammer is available in three payment plans, depending on the features and the scale of the business which is about to use them:

Office 365 Business Essentials $5.00/month/user

  • Email with 50 GB mailbox
  • 1 TB File storage/sharing
  • HD Video Conferencing,
  • Office Online

Office 365 Business $8.25/month/user

  • Office for PC and mobile devices
  • 1 TB File storage/sharing
  • Mobile Apps

Office 365 Business Premium $12.50/month/user

  • All features of Business and Business Essentials
  • Fully installed office and HD Video Conferencing

Positive Social Media Mentions 77

Negative Social Media Mentions 3

We realize that when you make a decision to buy Collaboration Software it's important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That's why we've created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Yammer reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Yammer. With that information at hand you should be equipped to make an informed buying decision that you won't regret.

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Windows Mobile

Deployment

  • On Premise
  • Open API

Pricing Model

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • email
  • phone
  • live support
  • training
  • tickets

Yammer is now a part of the Office 365 package, and its REST APIs can therefore be used to integrate it with multiple Office Platforms and third-party apps:

  • SharePoint
  • Zapier
  • Slack
  • Zendesk
  • GoodData
  • Smarsh
  • Bagdeville
  • Hype
  • Buzztale
  • Hootsuite
  • Mindflash
  • Office Vibe

Yammer average rating:

Average score

5/5 (14 user reviews)

The most favorable review

PROS: I like that its interface is similar to Facebook, I can easily share the idea and get feedback from my team who is spread across the different departments of the company. With Yammer I can connect four different locations and colleagues at the other branches. It saves more time instead of creating meeting, people are able to express their opinion and give feedback.

CONS: Some people don't use the tool on a regular basis but some of them engage into the conversation.

The least favorable review

PROS: Maybe because it looks like Facebook we already know how to use it and how intuitive the tool is. We can easily post and share something we want others to know about, and to interact with others in familiar way. By using "praise" we are able to recognize peers accomplishments.

CONS: I don't like that we cannot post long praises and this means that we cannot express ourselves. The post looks so monotonous.

More reviews from 14 actual users:

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Latest

  • Latest
  • Most useful
  • Most positive
  • Most negative

PROS: With a very simple user interface, Yammer allows everyone, even non-techy people, to be able to use it effortlessly for sharing and gathering information.

CONS: More than a year of using Yammer, I haven't stumbled upon anything negative about it.

PROS: My favorite about Yammer is it gives a large room for customization which helps us streamline processes such as internal communications across all local branches. This ease in communication has allowed us to make coordinated decisions in a faster way.

CONS: Many consider this as just another social media platform but our company understands its benefits beyond this wider perception. I think Yammer must address this and eradicate the confusion through more decisive marketing campaigns.

Show More User Reviews (14)

PROS: Yammer is a great way to break the ice among employees and create a better community where bonds thrive. It helps us be in the know of other people's successes and give us the chance to congratulate them. It helps us gain new friends from whom we can learn from or to whom we can impart our learnings so far in the company. Overall, it encourages us employees to have fun and socialize.

CONS: I hope I can adjust Yammer's notification settings so I wouldn't be pinged every time someone comments or reacts to my post.

PROS: Yammer is like a social media tool with more benefits. It is a great tool to enhance collaboration among different teams within the company network.

CONS: Our feeds are deluged by content that is really not worth knowing but it's more of organization rules really.

PROS: Great for individual and group use. I like how it consolidates all messages, images, videos and whatever content anyone from the team has published in all conversation threads. This is helpful whenever the group would like to look back on certain important discussions which prove useful at the moment. In addition, it allows you to bookmark a list of sites and make it accessible with whatever browser you use. We can also give sub-groups pictures that serve as their logos to avoid confusion among which group is which.

CONS: Listing order functionalities are redundant and limited for customization. The search does not cover texts within documents. The integration with other apps like Microsoft is limited. Moreover, social media features are too trying hard and unnecessary. I suggest it narrows its focus on improving essential functions.

PROS: Yammer has become a fundamental tool for staff within the company to socialize and build connections. Strengthening teamwork is vital for any company to grow. It's somewhat the Facebook in the corporate world. We are updated on good news about the company which boosts our morale. And we can all pose questions, get answers and organize surveys and polls whenever we need and even when at home.

CONS: Only a few people in our company appreciate Yammer but I hope it grows more popular in the months ahead.

PROS: I like that it looks like Facebook, the interface is intuitive and easy to use. I like that I have the ability to share documents and information and to post documents on the interface by using hashtags so others can easily find the information, posts and documents. We can easily organize the whole work by working together. We can create new groups with different team members so we can find new ways to work with each other.

CONS: First of all, it is not well integrated with other software. Secondly, they need to improve the message feature and to improve the mobile version. Once you learn how to use it you will see how intuitive this software is.

PROS: Maybe because it looks like Facebook we already know how to use it and how intuitive the tool is. We can easily post and share something we want others to know about, and to interact with others in familiar way. By using "praise" we are able to recognize peers accomplishments.

CONS: I don't like that we cannot post long praises and this means that we cannot express ourselves. The post looks so monotonous.

PROS: Yammar is user friendly platform that allows you to easily set up various groups and channels so you can interact with your team. The communication is easier for our company because we hold multiple departments that work on various purposes. The information is easily accessible and everyone can find what it looks for. By using this solution we avoid the loss of documents and information and we are able to centralize all the information in one place.

CONS: To be honest, I don't have any dislikes about this software, I just want to see new features added because we have adopted the software and we would like to grow along with it and to use it on a daily basis.

PROS: The features are very helpful and useful, the layout is simple and easy to use. We are able to perform our basic functions and to meet our clients' needs. We are able to share files across the company and to interact with each other. We don't have to use emails in order to share important documents. Whenever we start with new projects we can easily share ideas and files and to keep the updates for the projects.

CONS: It would be great if they could improve the mobile app.

PROS: Yammer is similar to Facebook, and it allows us to share and send reminders, announce updates and to collaborate on group projects. We are able to easily share the information with our team members. I like that everything is accessible to everyone and there is no problem with physical distance whether our members are from US or Europe. We can share and give feedback to ideas and work on our new projects. This tool makes us feel that we are all in one place and together.

CONS: What I don't like about Yammer is the fact that we need to institute a company policy when it comes to the usage of the system, because the employees need to know how to behave within the system because they are not on their Facebook profile.

PROS: I like that its interface is similar to Facebook, I can easily share the idea and get feedback from my team who is spread across the different departments of the company. With Yammer I can connect four different locations and colleagues at the other branches. It saves more time instead of creating meeting, people are able to express their opinion and give feedback.

CONS: Some people don't use the tool on a regular basis but some of them engage into the conversation.

PROS: I like that it connects us and we are able to rely on the information. As multi-country company we are able to interact with each other on same platform. It is extremely easy to use and it offers constant email updates. I can easily navigate the information or everything with the system. I like that we can create multiple groups from one group and to customize them.

CONS: I don't have dislikes about this system, we just started using it and need to get used to the system and how it really works. It is strange for us to know that we have this kind of connectivity and interaction with each other.

PROS: Yammer is very easy to work with and to set it up. We use this software since 2012 and the learning curve is easy and straightforward. You can start using the tool with hours. I like that we have free account for our purposes.

CONS: As I said before, this is great tool but when it comes to sharing content it can be confusing when all the conversations are posted as "All Company", but I believe this more our organizational issue than Yammer's. Also, it can be a challenge to migrate from free account to office 365 enterprise account.

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What Is Yammer and How Does It Work

Source: https://reviews.financesonline.com/p/yammer/